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Maura Women Helping Women Awards at The Women's Museum
Worklife Balance

Research reveals women in legal profession still face work life balance challenges

Half of women in the profession believe they are treated differently at work to men with children New research from the Next 100 Years project has revealed 84 per cent …

We're declaring this a corporate crime scene!
Culture & Ethics

“Clawback Comeback”: DOJ’s New Focus on Clawbacks to Prevent Corporate Crime

In September 2022, Deputy Attorney General Lisa Monaco delivered remarks unveiling the Department of Justice’s revised corporate crime guidance to “prioritize and prosecute corporate crime.” She reiterated that the number …

Cyber Security at the Ministry of Defence
Culture & Ethics

Uber ex-CSO verdict raises thorny issues of cyber governance and transparency

The former chief security officer of Uber was convicted in a historic federal trial earlier this month, after the defendant was charged with covering up a ransomware attack while his …

customer services shoot
Customer Service

Is The Golden Age Of Customer Service Behind Us?

For decades, companies have fought hard to retain customers, pushing the ‘customer is always right’ mantra to its limits. Staff shortages and the need to cut costs during the pandemic …

Leadership Developmentt

Continuous learning critical for quality leadership

Source/Disclosures Published by: You’ve successfully added to your alerts. You will receive an email when new content is published. Click Here to Manage Email Alerts You’ve successfully added to your …

Culture & Ethics

Never underestimate the complexities of scaling a business

Getting back to the Starbucks analogy, you could grind some beans, pour some hot water, and make some coffee one time, 10 times, or 100 times. But, could you do …

Customer Service

On Side Restoration Looks to Innovation, Customer Service, and its People

VANCOUVER, BC, FEBRUARY 16, 2022/insPRESS/ – Last December, the company announced Craig Hogarth retired from his role as CEO of On Side Restoration on December 31, 2021. The past 43 …

Leadership Developmentt

3 Leadership Lessons From Billionaire Twilio Founder Jeff Lawson

A case in point is Jeff Lawson, who in 2008 started Twilio, a cloud communications service, that made him a billionaire by 2019. The San Francisco company lets companies reach “consumers and workers …

Learning Organization/KM

On-demand learning: What it is & why your organization needs it

Although it’s been around for some time, on-demand learning is back in the spotlight. This is partially due to learner trends – a recent study revealed that 74% of employees …

Learning Organization/KM

How Enterprises Can Combine Decision Automation, Machine Learning And Process Automation For Better Business Results

Machine Learning Every day we hear about new ways automation is transforming businesses and customer-facing applications – for example, insurance claims processing or automated retail support services. It’s no surprise …

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